Is that Maya Bay still closed? When will it open? Will we still go there?

Yes, it is. Maya Bay is still closed since June 2018. Till now it officially still closed without further news when it will open again for the public. During this situation, We will still go to Maya Bay for sightseeing but we won’t be able to swim or land on the beach and will still visit the rest of spots around Maya Bay like usually such as Pileh Lagoon, Loh Sama Bay & Viking Cave.

What is the contact person for Morning Pick-up?

Pick Up Operator 1: +66 86 041 7168
Pick Up Operator 2: +66 98 017 2168

How many people on the boat?

It depends on the number of people that go on the date you choose to go, We will know the exact number at 9 pm on the previous day before the travel date. However, We keep maximum 22 people on the boat if we use 2 Engine boat and 33 people on the boat for 3 engine boat.

What is different Phi Phi Sunrise and Phi Phi Sunrise Supreme?

Phi Phi Sunrise Supreme is basically the BEST of the sunrise trip which is the same itinerary as Phi Phi Sunrise with differences:

  • Ala carte menu at 5 stars hotel
  • longer snorkeling time
  • fewer people on the boat (max 16 people)
  • free photos of the trip

Do we need to bring our passport with us on the trip?

No, you don’t need the original passport. But We do need the copy or digital copy of your passport. You can keep the picture of your passport on your mobile phone. We will need it for your insurance registration when you are on our departure pier.

What is your cancellation policy?

If you book through our website or direct booking with our representative via phone/chat to +66818720039 then your booking entitled to get:

  • Full refund up to 48 hours before travel date.
  • 50% refund for 24 hours before travel date.
  • No refund after less than 24 hours, but you will be able to change the date.

Please note: if you purchased our trip with our agent, the above refund policy might be different depending on each agent policy itself, please ask your travel agent for the valid refund policy.

Is that any snorkeling activity on Phang Nga Bay trip?

There is no proper snorkeling activity on Phang Nga Bay trip as the main activity this trip is canoeing on the cave. However, we will still be visiting a white sandy beach in Koh Yao for relaxing on the beach or swimming on the beach.

Do you pick-up everywhere in Phuket?

Yes, we do pick up everywhere in Phuket and the price you paid for this trip will be including the round trip transfer for all of our trip. Another pick-up place out of Phuket Island will have additional cost depend on the location, please contact us for more details.

What time is the pick-up time?

It’s from 4:30 – 5:15 AM. We pick up at your hotel lobby or main gate of your residence (condo/villa) in Phuket.

For more accurate pickup time for your trip will be depending on the location where is your hotel or pick up point will be. Please feel free to reach our support to get more accurate pick-up time.

Any issue regarding your pick-up please feel free to contact: +66860417168

How many days before the trip you recommend to book?

We recommend you book as early as possible due to securing your seat as during 1 November – 31 April is High Season in Phuket then we often got no spot left to accept the last minute booking.